Sunday, September 30, 2012
Post 3
The most interesting thing that I learned in this weeks reading was learning about the listening process. The listening process is complex because it describes how one rely's on their "mind ears and hearts" (Wood, P.144). There are six steps to the listening process. The first step to the listening process is being mindful. Mindfulness is being fully present in the moment. The next step in the listening process is physically receiving messages. This means making sense of the messages people are physically trying to tell you while they are talking. The third step is selecting and organizing material. The forth step is interpreting communication. The fifth step is responding and the last step is remembering. All of these steps are crucial in listening to someone speak. The listening process allows us to remember important dates in our process and also important information people tell us. Without the six steps above, i believe you couldn't be a good listener.
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